Shipping Policy

At Swiss Link Straps, we aim to dispatch every order as quickly as possible while ensuring it arrives safely. All orders include tracked shipping, so you can follow your package every step of the way.

United Kingdom 🇬🇧

Tracked Standard Delivery
Estimated delivery: 5–7 working days
Cost: FREE

International Shipping 🌍

Tracked International Delivery
Estimated delivery: 6–8 working days
Cost: FREE

Please note that delivery times are estimates and may vary depending on your country's customs procedures and local postal service.

Order Processing

Orders are typically processed within 1–2 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.

Tracking Your Order

Every order is shipped with tracking.

You can track your order at any time using our Track Your Order page or via the tracking link sent in your dispatch email.

Customs & Import Duties

International customers may be required to pay customs duties, taxes or import fees depending on their country's regulations.

These charges are determined by your local customs authority and are the responsibility of the customer. Swiss Link Straps has no control over these charges and cannot estimate their cost.

Delayed Deliveries

While we strive to meet our estimated delivery times, occasional delays can occur due to:

Customs inspections
Peak seasonal periods
Adverse weather conditions
Local courier delays

If your parcel appears delayed, please contact us and we'll be happy to assist.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

Swiss Link Straps cannot be held responsible for orders shipped to an incorrect address provided during checkout. If you notice an error, please contact us as soon as possible and we'll do our best to update your order before it is dispatched.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us at info@swisslinkstraps.com with your order number and we'll work with the shipping carrier to resolve the issue as quickly as possible.

Questions?

If you have any questions regarding shipping or your order, please don't hesitate to contact us at info@swisslinkstraps.com. Our customer support team aims to respond within 24 hours on business days.