Contact us

We're here to help.

Whether you have a question about your order, need help choosing the right strap, or simply want to get in touch, we're always happy to help.

Our customer support team aims to respond to all emails within 24 hours (Monday–Friday).

📧 Customer Support

Email: info@swisslinkstraps.com

For:

Order enquiries
Tracking updates
Returns & exchanges
Product advice
General questions

🚚 Order Tracking

Waiting for your order?

Use our Track Your Order page to see the latest shipping updates before contacting us.

Track your order → https://www.swisslinkstraps.com/apps/parcelpanel

↩️ Returns & Exchanges

Need to return or exchange a strap?

Please include your order number and reason for your return so we can assist you as quickly as possible.

https://www.swisslinkstraps.com/pages/returns-and-exchanges